F.A.Q

Find the answer to the most frequently asked questions. These answers are based on more than ten years of experience in our Ayurvedic center.

How and when should I make my appointments?

Spa reservations may be made online with our reservation team:
booking@dunewellnessgroup.com
(this is for a request only and should be done at least 24 hours prior to your visit)
or by calling the Chopra Healing Center directly at:  00 91 9345139083.
We encourage you to schedule your Spa services well in advance of your visit to ensure the widest selection of treatments and appointment times.

What is the Chopra Healing Center cancellation policy?

We respectfully ask that you give the center a minimum of 6 hours notice if you must cancel an appointment. The full service(s) cost will be charged for any late cancellation or no-show appointment.

How should I tip my therapist?

A 10% gratuity would be recomended. Please drop it in the Tip box at the Spa reception. It will be shared equaly for all.

What time should I arrive for my appointment?

We ask that you arrive at least 15 minutes prior to the start time of your first scheduled service. This will allow you time to check in at the desk, and complete a Health History Questionnaire.

What if I’m late?

Arriving late will limit the time for your treatment, lessening its effectiveness and your enjoyment. As your service was reserved at a specific time, your treatment will end at its set time so that the next guest is not inconvenienced and the full treatment price will apply.
Our spa shall not be responsible for lost or damaged items, so may we request that you leve any valuables behind in your room safe and not bring to the Spa.

What should I wear during my massage?

During your service, you will be professionally draped at all times. You are not obliged to wear anything under your robe or during your service.
Some guests prefer to leave their undergarments on or wear a bathing suit during massage services. Please feel free to do what feels most comfortable to you

What should I wear into the sauna and steam rooms?

Some guests wear their robes or wrap up in towels. Please feel free to do what feels most comfortable to you.

What amenities are available at the Healing Center?

Spa guests are welcome to relax in lobby or the spa garden and enjoy the light refreshments (tea, welcome drink, water).

What are the Chopra Healing Center hours?

The hours of the Spa vary according to the season. Please check with the Spa or the hotel’s concierge desk for current hours.

Should I shave before my services?

We recommend allowing several hours between shaving and receiving any service that involves an exfoliation (body services, scrubs, gentlemen’s facial) to decrease the risk of skin irritation or discomfort.

What are my responsibilities as a guest?

Please advise our spa resort staff of any special requests, sensitivities or allergies, if you are pregnant, nursing or taking any medications. We will use this information to keep you comfortable and safe throughout your Spa experience. Please notify us of any discomfort or preferences regarding room temperature, music volume or massage pressure during your Spa experience.

If I’m pregnant, what services can I receive?

Expectant guests may kindly check with the doctor for services that they can receive.

What if I have special medical conditions?

We recommend that you check with your physician before visiting the Spa. Please notify the Spa of any special needs or concerns when you book your services. Your therapist will also briefly review your health history with you before beginning your service. If (s)he believes that the service you are scheduled for is unsafe based on any information given, (s)he may recommend canceling the service, booking another service or modifying the service to make it safe for you. As we are most concerned about your safety and comfort, the Spa reserves the right to refuse service to any guest at any time.

Enjoy!!!

 

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