Dune Eco Village Satisfaction Survey

    Dunewellnessgroup HOTEL Dune ERco Village and Spa logo-

    Dear Guest
    It was indeed a privilege to have you with us.
    We hope that you enjoyed The Dune experience.
    May we request you to spare a few moments of your valuable time to pen down your feedback.
    Your comments and suggestions shall go a long way to further enhance this Paradise.
    We look forward to see you back at the Dune and thank you for sparing your valuable time.
    Warm regards
    Sunil Varghese and Dimitri Klein

    1/Personnal informations

     

    Gender (mandatory)

    Your First Name (mandatory)

    Your Last Name (mandatory)

    Your email (mandatory)

    Your accomodation (mandatory)

    Could you tell us your date of birth for each of you?

    Birthday (Mister)    Birthday (Misses)

    Could you tell us the date of your wedding anniversary?

    Date of stay?(Mandatory)

    Date of arrival:   Date of departure:

    What is your country of residence?

    2/FRONT DESK

     

    Was your reservation handled efficiently?

    Was your check in handled promptly?

    Were you escorted to the room and by whom?YesNo

    If yes, can you tell us by whom?

    Was the phone operator courteous and helpul?

    Courteous? YesNo
    Helpful? YesNo

    Was the staff able to assist you with direction, sight seeing and other activities?

    YesNo

    Any Specific comment(s) or suggestion(s) about Front Desk Operations:

    3/BUNGALOWS AND ROOMS

     
    Did you find your room clean and comfortable?

    Clean? YesNo
    Comfortable? YesNo

    Was everything in your room in working order?

    Air conditionning? YesNo
    Bathroom? YesNo
    Bedroom? YesNo
    Living Room? YesNo

    Were there adequate supplies in your room (Towels, soaps, shampoo, hangers,etc)?

    YesNo

    How was the maid service during your stay?

    PerfectGoodAveragePoorBad

    Any specific comment / Suggestion?

    4/FUN Restaurant

     
    Was the service prompt and friendly?

    Prompt? YesNo
    Friendly? YesNo

    Was the food / beverage prepared and served well?

    Prepared well? YesNo
    Served well? YesNo

    Please feel free to add any specific comment/suggestion

    5/Sea Food Café

     
    Was the service prompt and friendly?

    Prompt? YesNo
    Friendly? YesNo

    Was the food / beverage prepared and served well?

    Prepared well? YesNo
    Served well? YesNo

    Please feel free to add any specific comment/suggestion

    6/Room Service

     
    Was the service prompt and friendly?

    Prompt? YesNo
    Friendly? YesNo

    Was the food / beverage prepared and served well?

    Prepared well? YesNo
    Served well? YesNo

    Please feel free to add any specific comment/suggestion

    7/Chopra Healing Center/Paradise Spa

     
    How do you evaluate the service of the Doctor / Masseures?

    Doctor? ExcellentUnsatisfactory
    Masseures? ExcellentUnsatisfactory

    What improvements do you recommend?

    8/General comments

     
    How would you evaluate the price / value of our service and accomodation provided?

    What improvements do you recommend?

    Did any employee in particular make your stay more enjoyable?

    What additionnal service would you like to be offered at The Dune?

    How did you get to know about us?

    Word of mouthReturning customerFriendsPressTravel agentFamily relationshipProfessional relationshipMedical recommendationOther (Please fill the next field)

    Tell us on how you get to know about us?

    Would you recommend us to friends and/or family?

    YesMaybeNo at all

    On your next visit to Puducherry would you stay at The Dune again

    YesMaybeNot ReallyNot at all