Elephant Valley Satisfaction Survey (en)

    Dear Guest
    It was indeed a privilege to have you with us.
    We hope that you enjoyed The Dune Elephant Valley experience.
    May we request you to spare a few moments of your valuable time to pen down your feedback.
    Your comments and suggestions shall go a long way to further enhance this heritage hotel.
    We look forward to see you back at the Dune Elephant Valley Hotel and thank you for sparing your valuable time.
    Warm regards
    Sunil Varghese (Director) and Dimitri Klein (Founder)

    1/Personnal informations

     

    Gender (mandatory)

    Your First Name (mandatory)

    Your Last Name (mandatory)

    Your email (mandatory)

    Your accomodation (mandatory)

    Could you tell us your date of birth for each of you?

    Birthday (Mister)    Birthday (Misses)

    Could you tell us the date of your wedding anniversary?

    Date of stay?(Mandatory)

    Date of arrival:   Date of departure:

    What is your country of residence?

    2/Elephant Valley Front Desk

     

    Was your reservation handled efficiently?

    Was your check in handled promptly?

    Were you escorted to the room and by whom?YesNo

    If yes, can you tell us by whom?

    Was the phone operator courteous and helpul?

    Courteous? YesNo
    Helpful? YesNo

    Was the staff able to assist you with direction, sight seeing and other activities?

    YesNo

    Any Specific comment(s) or suggestion(s) about Front Desk Operations:

    3/ROOMS at Elephant Valley

     
    Did you find your room clean and comfortable?

    Clean? YesNo
    Comfortable? YesNo

    Was everything in your room in working order?

    Air conditionning? YesNo
    Bathroom? YesNo
    Bedroom? YesNo
    Living Room? YesNo

    Were there adequate supplies in your room (Towels, soaps, shampoo, hangers,etc)?

    YesNo

    How was the maid service during your stay?

    PerfectGoodAveragePoorBad

    Any specific comment / Suggestion?

    4/Elephant Valley Restaurant

     
    Was the service prompt and friendly?

    Prompt? YesNo
    Friendly? YesNo

    Was the food / beverage prepared and served well?

    Prepared well? YesNo
    Served well? YesNo

    Please feel free to add any specific comment/suggestion

    5/Elephant Valley Room Service

     
    Was the service prompt and friendly?

    Prompt? YesNo
    Friendly? YesNo

    Was the food / beverage prepared and served well?

    Prepared well? YesNo
    Served well? YesNo

    Please feel free to add any specific comment/suggestion

    6/General comments on Elephant Valley

     
    How would you evaluate the price / value of our service and accomodation provided?

    What improvements do you recommend?

    Did any employee in particular make your stay more enjoyable?

    What additionnal service would you like to be offered at The Dune Elephant Valley?

    How did you get to know about us?

    Word of mouthReturning customerFriendsPressTravel agentFamily relationshipProfessional relationshipMedical recommendationOther (Please fill the next field)

    Tell us on how you get to know about us?

    Would you recommend us to friends and/or family?

    YesMaybeNo at all

    On your next visit to Puducherry would you stay at The Dune Elephant Valley again

    YesMaybeNot ReallyNot at all