Elephant Valley Satisfaction Survey (en) ⋆ Elephant Valley

Dear Guest
It was indeed a privilege to have you with us.
We hope that you enjoyed The Dune Elephant Valley experience.
May we request you to spare a few moments of your valuable time to pen down your feedback.
Your comments and suggestions shall go a long way to further enhance this heritage hotel.
We look forward to see you back at the Dune Elephant Valley Hotel and thank you for sparing your valuable time.
Warm regards
Sunil Varghese (Director) and Dimitri Klein (Founder)

1/Personnal informations

Gender (mandatory)

Your First Name (mandatory)

Your Last Name (mandatory)

Your email (mandatory)

Your accomodation (mandatory)

Could you tell us your date of birth for each of you?

Birthday (Mister) Birthday (Misses)

Could you tell us the date of your wedding anniversary?

Date of stay?(Mandatory)

Date of arrival: Date of departure:

What is your country of residence?

2/Elephant Valley Front Desk

Was your reservation handled efficiently?YesNo

Was your check in handled promptly?YesNo

Were you escorted to the room and by whom?YesNo

If yes, can you tell us by whom?

Was the phone operator courteous and helpul?

Courteous?	YesNo
Helpful?	YesNo

Was the staff able to assist you with direction, sight seeing and other activities?

YesNo

Any Specific comment(s) or suggestion(s) about Front Desk Operations:

3/ROOMS at Elephant Valley

Did you find your room clean and comfortable?

Clean?	YesNo
Comfortable?	YesNo

Was everything in your room in working order?

Air conditionning?	YesNo
Bathroom?	YesNo
Bedroom?	YesNo
Living Room?	YesNo

Were there adequate supplies in your room (Towels, soaps, shampoo, hangers,etc)?

YesNo

How was the maid service during your stay?

PerfectGoodAveragePoorBad

Any specific comment / Suggestion?

4/Elephant Valley Restaurant

Was the service prompt and friendly?

Prompt?	YesNo
Friendly?	YesNo

Was the food / beverage prepared and served well?

Prepared well?	YesNo
Served well?	YesNo

Please feel free to add any specific comment/suggestion

5/Elephant Valley Room Service

Was the service prompt and friendly?

Prompt?	YesNo
Friendly?	YesNo

Was the food / beverage prepared and served well?

Prepared well?	YesNo
Served well?	YesNo

Please feel free to add any specific comment/suggestion

6/General comments on Elephant Valley

How would you evaluate the price / value of our service and accomodation provided?

100 (Oustanding)90 (Excellent)70 (Very good)50 (Good)40 (To be improved)20 (Disappointing)10 (Poor)

What improvements do you recommend?
Please type your recommendations here
Did any employee in particular make your stay more enjoyable?

What additionnal service would you like to be offered at The Dune Elephant Valley?
Please type your suggestions...
How did you get to know about us?

Word of mouthReturning customerFriendsPressTravel agentFamily relationshipProfessional relationshipMedical recommendationOther (Please fill the next field)